As DekolteShop.com, we prioritize your satisfaction in your wholesale evening dress shopping. Due to the nature of wholesale, returns and exchanges are carried out within the framework of some special rules. We kindly ask you to carefully review the conditions below:

Return Conditions

• Returns are accepted only for products with manufacturing defects.
• We must be informed within 3 business days at the latest after the product is received.
• The product must be returned in its original packaging, with its labels unattached and unused.
• Returns are not accepted in cases of usage error, deformations caused by washing, modifications made by the customer, etc.
• After the return approval is given, the product/products must be delivered to us by cargo within 5 business days.
• The shipping fee belongs to the customer if the reason for the return is not a manufacturing defect.

Exchange Conditions

• In cases such as physical differences or model changes, the exchange request must be submitted to us within 3 business days after the product is delivered.
• If the product to be exchanged is not available in our stocks, an equivalent product can be exchanged or a shopping voucher can be defined for the product price.
• No exchange is made for used, detached or damaged products.
• Exchange shipping fees belong to the customer.

Important Notes

• In our wholesale sales, transactions are made in accordance with minimum order quantities. Therefore, we would like to remind you that your return and exchange requests should be evaluated within this framework.
• Please contact us before starting any return or exchange process.

Contact Information:

📧 [email protected]

📞 +90 (5326542628)

We are always with you to provide you with better service.

DekolteShop.com - The Address of Safe and Quality Shopping in Wholesale Evening Dresses